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3 Handy Computer Maintenance Tips|Computer Repair Harrisonburg VA

Our computer repair specialists in Harrisonburg, VA get a lot of questions about how people can prevent future computer problems. Our advice: make preventative maintenance a part of your life. With that in mind, here are 3 easy maintenance tips to keep your computer healthy.

1. Clean Your Computer and Keyboard Clean Regularly

Because you’re using them almost all the time, it can easy to forget that your computer is a magnet for dust, dirt, and other debris. With all the crevices in the keyboards and processing units, dust can be tough to reach, and it may gather for months before you even notice it. These dust particles aren’t just unsanitary, but they also clog up your cooling fans and keyboard, which can cause other problems later on. To prevent this, make sure to dust and clean your computer every day.

2. Keep Your Cords Organized

Every time you add something new to your computer, you end up with more data cords. Your printers, scanners, speakers, microphones, and cameras just keep contributing to cord clutter. Eventually, you’ll be trapped in a nest of tangled cords. Take some time to organize and even label your cords, especially if you foresee a move in the futures. Eliminate what cords you can and come up with a system.

3. Scan, Scan, Scan

It’s way easier to catch a virus before it affects your computer than bring your computer back after several bad ones. Software maintenance can get complicated, but one of the easiest ways to take care of your system is to run conventional virus protection and spyware detection software. Mainstream programs will safely run as background processes, protecting your computer whenever you have it on. Every two to four weeks, open up your virus protection software and manually run a full scan for viruses and spyware, just to be safe.

Want More Maintenance?

Of course, these are only a couple things you can do to prevent future issues with your computer. If you notice anything going wrong with your phone or computer, don’t hesitate to contact our computer repair specialists in Harrisonburg, VA. At Roz Hi-Tech, we’re proud to provide computer repair in Harrisonburg, VA and beyond to help as many people as possible with their technical difficulties. Customer satisfaction is our top priority and we are constantly monitoring performance to make the service we provide that much better. Our experienced technicians are trained using the latest techniques to be able to troubleshoot and fix all of your computer problems. From diagnostics to repair, we’re committed to keeping your computer running at its fullest potential. If you’re ready to get started, contact us today.

3 Common Computer Problems|Computer Repair Harrisonburg VA

As computer repair specialists in Harrisonburg, VA, we help people with computer problems every day. From power supply issues to malicious software— we’ve seen it all. With that in mind, here are 3 common computer problems and what you can do about them.

1. Dead Power Supply

If you press the power button and your computer gives no sign of life and all the lights are off, then the most likely cause is a power supply failure. If you try to charge your computer and still nothing is happening, you may need to get a new battery or even a new computer.

2. Internet Connectivity Issues

For whatever reason, sometimes your computer can have a hard time connecting to the internet. If you turn your computer off and back on again and you’re still having issues connecting, it may be part of a bigger problem with your router or your computer.  For troubleshooting tips, checkout this guide by Lifewire. If it’s still not working, don’t hesitate to come in to Roz Hi Tech and we can see if we can solve your connectivity problems.

3. Slow Computer

If you’re filling your computer with too much software, you not only run the risk of accidentally installing malicious software, but you also make your computer slower. If your computer is slow, it’s always a great idea to go through it and delete any files you need. For more tips, check out our guide to speeding up your computer.

Need More Help?

If you need computer repair for the problems above or any other issues, don’t hesitate to contact our computer repair specialists in Harrisonburg, VA. Whether you need computer repair specialists to look at your laptop, tablet, iPhone, android, or even your video game system— we’re ready to assist. Serving customers in Harrisonburg, VA and beyond, we’re dedicated to providing the best possible solution for you. If you’re ready to get started, contact us today!

3 Savvy Computer Tips|Computer Repair Harrisonburg VA

Working in computer repair in Harrisonburg, VA, we know how hard it can be when your computer starts running into issues. The best way to keep your computer running well and not having to get it repaired all the time is by taking care of it well. With that in mind, here are 3 savvy computer tips to keep your computer running smoothly.

1. Set Up a Backup System

Don’t wait to back up your computer ‘one day’, back it up today. Setting up a backup only takes minutes and doing so now will save you a ton of headache. You never know when your computer could crash, so it’s so important that all your necessary information is saved. For tips, this guide by Lifehacker has some great tips for doing it online or onto a hard drive.

2. Get Virus Protection

One of the main reasons you should back up your computer in the first place is because of all the viruses out there that can attack your computer. It’s a good idea to get a good virus protection service to make sure your computer stays completely safe. By doing the necessary scans, the software can catch anything bad lurking on your computer before it’s too late. To get started with antivirus software, check out Gizmodo’s guide.

3. Get Regular Maintenance

Of course, the easiest way to keep your computer running well is to get regular maintenance from trusted computer repair specialists. At Roz Hi-Tech, we’re proud to provide computer repair in Harrisonburg, VA and beyond to help as many people as possible with their technical difficulties. Customer satisfaction is our top priority and we are constantly monitoring performance to make the service we provide that much better. Our experienced technicians are trained using the latest techniques to be able to troubleshoot and fix all of your computer problems. From diagnostics to repair, we’re committed to keeping your computer running at its fullest potential.

If you’re ready to get scheduled computer maintenance, contact us today to get started.

3 Tips For Stronger Passwords|Computer Repair Harrisonburg, VA

Working in computer repair in Harrisonburg, VA, we cannot stress enough how important it is to have secure passwords. Passwords keep you safe while you use the internet, but hackers are getting savvier about it every single day. Some of the most secure systems in the world have been breached and hackers have gotten access to millions of people’s personal and financial data. But, even as we hear more and more reports of hacking, tons of people still to use weak passwords. As Carly Okyle’s reports in Entrepreneur,

“nearly 3 out of 4 consumers use duplicate passwords, many of which have not been changed in five years or more. Unsurprisingly, about 40 percent of those surveyed say they had  “a security incident” in the past year, meaning they had an account hacked, password stolen, or were given notice that their personal information had been compromised.”

Not sure if you have a strong password? Follow the following tips to make sure your passwords keep you and your family as safe as possible.

1. Don’t Use Names of Family or Pets

Even with a number at the end of them, stay away from your name, your spouse or kids names, or pet names. If someone is trying to figure out your password, those are some of the first thing’s they’re going to guess.

2. Stay Away From Your Birthday or Social Security Numbers

Next, after your name, people are going to start guessing your birthday. When you choose your birthday, you’re making it very obvious. Try to use numbers that are personal to you but don’t have anything to do with birth. In addition, stay away from your social security number. If someone gets your password, you don’t want to make it easy for them to steal your identity as well.

3. Vary Your Passwords

More importantly than having a strong, unguessable password is not having the same exact one for everything. You never use the same password for multiple logins, especially for your email account. You may think your email isn’t super important, but, once someone gets into your email they can go over to your bank app, click “forgot password”, and get into your finances instantly. This is regular hacker practice that you absolutely don’t want to fall prey to.

Want More Tips?

Of course, these are just a few smart password tips to get you started. If you need help with security, dealing with a virus, or need any other computer repair service, don’t hesitate to seek the help of Roz Hi-Tech. Whether you’re having issues with your Macbook Air or your Windows PC, we are proud to support your system. From providing factory restoration and the installation of the OS you need to replacing damaged fans and the LCD screens, to selling replacement chargers and keyboards— we can keep your computer going. No matter the system, our dedicated staff is ready to find solutions to all your problems. Contact us today to get started.

The Ultimate Guide to File Size|Computer Repair Harrisonburg VA

As computer repair specialists in Harrisonburg, VA, we know more than most, that when it comes to data, size matters. While the HBO series Silicon Valley allows us to dream of an age of compression when what you store doesn’t affect your devices, it all adds up. That being said it can be hard to wrap our minds around what each file size actually means. With that in mind, here’s our ultimate guide to file size:

Bit

The smallest unit, it means a “single binary digit”, meaning 1 or 0.

Byte

A byte is equal to 8 bits. To explain this further, 1 character you take up when composing your tweets is equal to 1 byte. 10 bytes is usually equal to one word.

Kilobyte (KB)

A kilobyte is equal to 1,000 bytes. To break this down, here are the KB sizes of basic files you have on your computer right now:

  • Short Paragraph= 1 KB
  • Typewritten Page= 2 KB
  • Low Resolution Photograph= 100 KB

Megabyte (MB)

This is equal to 1,000 kilobytes, which in perspective is 1,000,000 bytes. Here are some files up to this size:

  • Short Novel= 1 MB
  • Complete Works of Shakespeare = 5 MB
  • Two Encyclopedia Volumes = 100 MB
  • High Resolution Photograph = 2 MB
  • Digital Chest X-Ray = 10 MB
  • CD-Rom = 500 MB

Gigabyte (GB)

This is 1,000 megabytes. According to USA Today, in terms of computer storage,

“Most non-professional users will be fine with 250 to 320GBs of storage. For example, 250GB can hold more than 30,000 average size photos or songs.”

Breaking that down, here are some common files:

  • 7 Minutes of HD-TV Video = 1 GB
  • Audio Set of the Works of Beethoven = 20 GB
  • Size of Standard DVD-R= 4.7 GB
  • Library Floor of Academic Journals = 100 GB

Terabyte (TB)

When you’re searching for external hard drives, you’ll probably see a lot of models for sale that hold 1 TB. The space equals to about 1,000 gigabytes. To put how much you can store into perspective, here are some examples:

  • 50,000 Trees made Into Paper and Printed = 1 TB
  • Printed Collection of the U.S. Library of Congress = 10 TB

Petabyte (PB)

A Petabyte is equal to 1,000 terabytes and is starting to get into a lot of data. For perspective, here are examples:

  • 20 Million Four Drawer Filing Cabinets Filled with Text = 1 PB
  • All 10 Billion Photos on Facebook = 1.5 PB
  • Daily Amount of Data Processed by Google = 20 PB
  • Entire Written Works of Mankind, from the beginning of recorded history, In All Languages = 50 PB

Want More Storage Help?

Of course, those are only the basic units of storage you’ll run into with your own computer. There are much higher units including:

  • Exabyte (EB) = 1,000 PB, or the entire Netflix catalogue streamed more than 3,00 times
  • Zettabyte (ZB) = 1,000 EB, or 250 million DVD’s
  • Yottabyte (YB)= 1,000 ZB, or the size of the entire World Wide Web

To get storage or other computer repair help in Harrisonburg, VA, don’t hesitate to seek the help of Roz Hi-Tech. Whether you’re having issues with your Macbook Air or your Windows PC, we are proud to support your system. From providing factory restoration and the installation of the OS you need to replacing damaged fans and the LCD screens, to selling replacement chargers and keyboards— we can keep your computer going. No matter the system, our dedicated staff is ready to find solutions to all your problems. Contact us today to get started.

Quick Guide: Fixing a Blue Screen|Computer Repair Harrisonburg VA

As computer repair specialists in Harrisonburg, VA, we deal with our fair share of blue screens, or as they’re commonly called, the “Blue Screen of Death”.  According to Microsoft, a blue screen is actually a stop error which can,

“occur if a problem causes your PC to shut down or restart unexpectedly. When you experience this type of error, you won’t be able to see things like the Start menu or the taskbar on the screen when your PC is turned on. Instead you might see a blue screen with a message that your PC ran into a problem and needs to restart.”

When it happens to you, it can be hard to figure out if it’s a big problem or something much smaller. With that in mind, here are 5 steps to try next time you have a blue screen.

1. Ask Yourself What You Did

This may seem basic, but in terms of computer repair, it’s a very important step. Think to yourself:

  • Did you install something new?
  • Was a driver updated?
  • Is it a Windows Update?

If you did any of those, undo it and test again for the STOP error. Depending on the change, you can do one of the following:

  • Start up again using “Last Known Good Configuration”
  • Use “System Restore” to undo system changes
  • Roll back the device driver

2. Check Your Amount of Free Space

It’s a good idea to check to see if there’s enough free space left on the drive Windows is installed on. Blue Screens of death and other issues like data corruption can happen if there’s not enough free space.

3. Do a Virus Scan

Some viruses can cause a Blue Screen like this, especially ones that infect the master boot record or boot sector. It’s also important to make sure your virus scanning software is up to date and configured to scan the MBR and boot sector.

4. Apply Window Service Packs

Microsoft releases patches and service packs regularly for their operating systems that may contain fixes for your Blue Screen. It’s always a great idea to stay up to date with these.

5. Get Help If You Need It

One blue screen of death every once in a while is fine, but if it’s happening all the time, it may be time to see some computer repair professionals in Harrisonburg, VA and surrounding areas. If you have this problem, don’t hesitate to seek the help of Roz Hi-Tech.  Whether you’re having issues with your Windows or even apple products, we are proud to support your system. From providing factory restoration and the installation of the OS you need to replacing damaged fans and the LCD screens, to selling replacement chargers and keyboards— we can keep your computer going. No matter the system, our dedicated staff is ready to find solutions to all your problems. Contact us today to get started.

Quick Guide: Computer Maintenance Checklist|Computer Repair Harrisonburg VA

Have you been maintaining your computer lately? As Computer Repair specialists in Harrisonburg, VA, we strongly recommend taking the time at least once a month to keep your laptop or desktop running smoothly. Has your computer crashed lately? According to a study conducted by Microsoft,

“machines that crashed once had a probability of 1 in 3.3 of crashing a second time”

They found that machines with at least 30 days of use had a 1 in 190 chance of crashing due to CPU. That means, if a crash is likely, you need to be maintaining your computer and doing your backups. With that in mind, here’s our essential maintenance guide.

The Checklist

  • Perform a Complete Data Backup– You want to make sure you don’t lose any important data. Back up to a flash drive or hard drive so you have everything you need, even if you have a crash.
  • Scan for Everything– Anti-virus, malware, or spyware, you need to make sure you’re protected for everything
  • Update Your Software– Update your operating system and all of your programs. You’ll be surprised with how much faster your computer will run afterwards
  • Delete the Excess– Get rid of excess files or programs that you don’t need. The less files and programs weighing down the hard drive, the faster you’ll run.
  • Run a Disk Cleanup– Just to be safe, do a disk clean up to make sure there aren’t fragmented files slowing everything down
  • Get Rid of Dust– No one wants a dusty workspace, why would your computer? Also getting rid of dust makes sure your fan isn’t bogged down and nothing is at risk for fire.
  • Organize Your Cords– The last thing you want is to get lost in all the cords. Organize and label them to make sure your workspace is clean and streamlined.

Need Computer Help?

Of course, even the most properly maintained computer needs repair at some point. If you need computer repair in Harrisonburg, VA, don’t hesitate to seek the help of Roz Hi-Tech. Whether you’re having issues with your Macbook Air or your Windows PC, we are proud to support your system. From providing factory restoration and the installation of the OS you need to replacing damaged fans and the LCD screens, to selling replacement chargers and keyboards— we can keep your computer going. No matter the system, our dedicated staff is ready to find solutions to all your problems. Contact us today to get started.

3 Reasons Your Computer is Slow|Computer Repair Harrisonburg VA

As computer repair specialists in Harrisonburg, VA, we get a lot of questions about computers. The most common question we get is this one:

“Why is my computer running so slow?”

The answer: it could be a lot of factors. Depending on when you bought it, what’s installed on it, and the work you’re trying to do, it could be slow for many reasons. At Roz Hi-Tech, we’ve run into a lot of slow computers over the years and we’ve picked up some tips and tricks to find out what’s going wrong. With that in mind, here are our 3 reasons your computer might be running slowly.

1. Startup Overload

The more programs you have on your computer that you’re loading at start-up, the slower the startup will be. To solve this, remove the programs you don’t need to be starting when you boot up.

2. Too Many Files

Your hard drive could be crammed with tons of useless files left over from re-installs and general use. It’s a great idea to take a session to clean up your desktop and other locations to make sure you don’t have duplicates or things you don’t need.

3. The Wrong Security Software

A lot of security programs are filled with lots of different software and demand a lot of system resource and memory. The constant surveillance of your system for malicious programs can cause your whole system to slow down. Evaluate your security software if this is a problem and try to find other solutions if necessary.

Is Loading Still Too Slow?

Sometimes a slow computer is a sign that you have a virus or that you need other computer repair done in Harrisonburg, VA. If you need help with your computer, or even your smart phone or video game system, don’t hesitate to seek the help of Roz Hi Tech. We’re proud to provide computer repair in Harrisonburg, VA and beyond to help as many people as possible with their technical difficulties. Customer satisfaction is our top priority and we are constantly monitoring performance to make the service we provide that much better. Our experienced technicians are trained using the latest techniques to be able to troubleshoot and fix all of your computer problems. From diagnostics to repair, we’re committed to keeping your computer running at its fullest potential.

If you’re ready to get started, contact us today!

3 Xbox Problems and How to Fix Them|Computer Repair Harrisonburg VA

At Roz Hi-Tech, we’re proud to not only perform computer repair in Harrisonburg, VA, but provide the support you need for the gaming systems you love. For help with hard drives, blue ray players, and HDMI cords for your Xbox 1, Xbox 360, PS3, and PS4, we’re dedicated to get you back in the game. We’re passionate about helping you with all the technology you use and love every day. With that in mind, here are 3 Xbox problems and how to fix them.

1. Disk Drive Makes Grinding Sound

Has this happened to you? A lot of Xbox users have reported a grinding sound and a message reading,

“Sorry we can’t play that disc. Try an Xbox One game, music CD, or a movie on a Blu-Ray or DVD.”

Microsoft has actually addressed this and confirmed that owners can return the hardware. If this is a problem for you, make sure to return the hardware to where you bought it. Although, a replacement can take a while if there are stock shortages. They usually throw in the offer to expedite it and throw in a free download of your choice if that is the case.

2. TV Doesn’t Have the Right Resolution

Some Xbox users have reported an issue with the Xbox One detecting the proper display resolution to use. From the Xbox dashboard, select the Menu button to bring up settings. Select “Display & Sound” option and then select “TV Resolution” to choose the right  setting. If you have a newer TV, make sure it has the most recent firmware. If you are still having display issues, try a different HDMI cable.

3. Console Isn’t Updating

Some users have reported issues during the mandatory update phase. When this occurs, the Xbox One won’t be able to access the majority of Xbox One features. For this problem there are a variety of things you can try before you contact Microsoft:

  • Check the Internet- This may be a little obvious, but any interruptions could be preventing the update
  • Leave it and Try Again Later– Sometimes if there are downloading issues, it could just be too many users or the system undergoing maintenance.
  • Cycle the Xbox One– Hold down the power button for five seconds until it shuts down, then unplug the system and wait 30 seconds. Then, plug it back in and turn it on. This will clear the cache and reset the network card.
  • Consult the Error List– If you are receiving a specific error message when you do this update, check Microsoft’s network connection error list.

Of course, if you try all of these things and it still doesn’t work, then it may be time to contact Microsoft.

Need More Help?

At Roz Hi-Tech, we also do some services for Xbox One and 360 including:

  1. HDMI Port Replacing
  2. BLU-RAY DVD DRIVE DECK LASER LENS

If you need help with this or any computer repair in Harrisonburg, VA, don’t hesitate to seek our help.  At Roz Hi-Tech, we’re proud to provide computer repair in Harrisonburg, VA and beyond to help as many people as possible with their technical difficulties. Customer satisfaction is our top priority and we are constantly monitoring performance to make the service we provide that much better. Our experienced technicians are trained using the latest techniques to be able to troubleshoot and fix all of your computer problems. From diagnostics to repair, we’re committed to keeping your computer running at its fullest potential. If you’re ready to get started, contact us today.

3 Ways to Save iPhone Battery Level|Computer Repair Harrisonburg VA

At Roz Hi-Tech we don’t only specialize in computer repair in Harrisonburg, VA, but also with iPhones and other android devices. Especially with Apple updating recently, we know a lot of iPhone users have trouble with battery life. There’s nothing worse than your phone just shutting off when you really need it. Working with all kinds of phones, tablets, and computers over the years, we’ve picked up some tips and tricks to saving that battery. With that in mind, here are 3 tips to keep your phone running all day long.

1. Turn on Low Power Mode

Low power mode is useful even when you’re not low on power. If you know you’re going to be using a lot of battery, it’s a great idea to go ahead and turn it on at the beginning of the day. Birchtree  finds, in their experiments, that,

“on average, my battery was at 17% at midnight in normal mode, but 49% in Low Power Mode.”

So go ahead, turn on low power mode and you’ll be able to stay away from that charger all day long.

2. Get the iOS Update

Updating the software actually can your phone last longer. Apple has so many updates so they can fix bugs, like those that make your phone lose copious amounts of charge. It’s a great all-purpose fix when you’re experiencing minor problems with an iPhone

3. Think About Replacing the Battery

Sometimes it’s just as simple as replacing a battery. iPhone batteries don’t last forever and sometimes your device just needs to be looked at by a specialist. Luckily, your phone will probably tell you when that time comes. As well as the fix for the battery/charging issue for iPhone 6 and iPhone 6s, iOS 10.2.1 brought in a warning system for when your battery needs to be repaired or replaced. That means when you see the message ‘Your battery needs service’, it’s time for a change.

Need More Help?

Whether you need computer repair specialists to look at your laptop, tablet, iphone, android, or even your video game system— we’re ready to assist. If you need more help with your iPhone beyond the battery, don’t hesitate to seek our help. Serving customers in Harrisonburg, VA and beyond, we’re dedicated to providing the best possible solution for you. In fact, we do a variety of repairs for iPhones including:

  • Replacing Apple iPhone 7 plus LCD and Screen Assembly
  • Replacing Back Rear Housing Assembly
  • Replacing Charging Port & Audio Flex Cable
  • Motherboard Connect Cable 
  • Power Mute Volume Button Switch Flex Cable
  • Home Button Assembly with Flex Cable Ribbon
  • Mother Board Replacing part not included

If you’re ready to get your iPhone fixed, contact us today and we’ll see what we can do.